Support hub

Returns

  • What is the status of my return?
  • Returning a faulty product
  • Refund not received
  • Change of mind - E-scooter
  • Change of mind - Accessories
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Warranty & Repair

  • What can void a Pure Electric e-scooter warranty?
  • Warranty information (non-Pure products)
  • Transferring your warranty
  • Registering your warranty
  • My warranty has expired, how can I have my scooter repaired?
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